Our Staff


Administrative

Flinn Randy

Randy has been at the helm of the agency since 2003. He has spent 20 years in the finance, public accounting and technology industries, directly participating in venture funding, business acquisitions, and operations and risk management. As a licensed CPA, with a graduate degree in finance, Randy advises clients on matters relating to risk management, insurance program design, contract negotiation, and finance. Randy holds licenses for property and casualty Insurance as well as FINRA series 6, 7 and 63 securities licenses. Randy earned his undergraduate degree from Alma College, and his MBA in Finance from Northwestern University. He is also a member of the executive leadership group, Vistage Michigan.

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Pennington Susan

Sue has a long standing history within the company, beginning her career in 1986 with R.A. Campbell Agency, which was later obtained by KorthaseFlinn. Sue has held multiple leadership roles, including Personal Insurance Agent and Manager of the Personal Insurance Division. She maintains licenses in Property and Casualty and her Certified Insurance Service Representative (CISR) designation.

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 Daryl joined the operations team at KorthaseFlinn as the Human Resources Manager. With a background in accounting and relationship building, Daryl is responsible for multiple operational roles including staff support and marketing activities. She previously worked in the trust department of a national financial institution serving high net worth individuals and family offices for 6 years.  She holds numerous licenses including FINRA Series 7 and 66 Securities licenses, as well as, variable annuity, life and health insurance licenses.  Daryl earned a Bachelor’s of Science degree in Accounting with an emphasis on legal studies from Central Michigan University.  She is also a member of Connecting Women in Business and the Society of Human Resources Management.

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Ashlee joined KorthaseFlinn as our receptionist with a background in customer service and accounting.  She currently holds an Accounting Assistant Certificate and attends Northwood University where she is pursuing her Bachelor’s Degree in Accounting.  Ashlee previously worked in the tax industry for several years and looks forward to growing with the company. 

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Health & Wellness

Lewaniak Denise

Denise is co-owner of KorthaseFlinn Insurance & Financial Services and Vice President of Employee Benefits. Denise holds licenses in Life and Health Insurance and Variable Annuities. With recent healthcare reform, Denise is also a Certified Application Counselor for the Healthcare Marketplace. This new certification is useful in her role of assisting with compliance and providing healthcare reform guidance for mid-to large-size employer groups. Denise has also won the Key Producer Award from Priority Health for new business and client retention. She serves her community by volunteering with the Harbor Springs Public Schools and the Manna Food Project.

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Engel Heather

Heather joined the KorthaseFlinn Employee Benefits team in 2010, bringing with her eight years of corporate human resources experience. This past experience provides great perspective to her employer group clients. Dedicated to client education, Heather ensures her groups understand their benefits, and with continuing education and licensing she remains a valuable resource. She is licensed in Life and Health Insurance, earned a Master’s in Management from Walsh College as well as a Bachelor’s in Business Administration from Alma College. Heather enjoys helping her community as a Girl Scout Leader and is actively involved with the Rotary Club of Little Traverse Bay Sunset.

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Sarah

Sarah has over 9 years of experience in Employee Group Benefits and rejoined KorthaseFlinn in 2011 after taking a family sabbatical.  Sarah oversees the Employee Benefits Service Team as well as performs all aspects of customer service including direct client communications, claims resolution support, administration, and manages the internal open enrollment process for our clients.  Sarah earned a Bachelor of Science in Mathematics from Grand Valley State University and holds licenses in Life and Health Insurance.

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Tubacki Sue BW

Since joining KorthaseFlinn in 2010, Susan’s advanced analytical skills have enabled her to successfully conduct cost/benefit analysis from multiple carriers for small employer groups and individuals. Susan has lead the department in research and understanding of the  Affordable Care Act. She advises her clients daily and assists them in finding the right plan in the Healthcare Marketplace. In addition to being licensed in Health and Life Insurance, she is also a Life Insurance Counselor (LIC). She is responsible for assisting with all areas of service including claims resolution and benefits support to her clients.

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Sandtveit Brooke

Brooke joined KorthaseFlinn in 2008.  Her duties include administration, transaction auditing, and claims resolution support for health, dental, vision, life, disability, and supplemental plans. She monitors regulatory developments and implements Third Party Administration (TPA) services for Section 125 and HRA plans.  Brooke earned a Bachelor of Applied Arts from Central Michigan University. She holds licenses in Life and Health Insurance. Brooke also participates in the Char-Em United Way Day of Caring.

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Heinzel Maria

Maria joined our Employee Benefits department as an Account Service Representative in 2015 with a strong background in Human Resources and Customer Service. A degree in Business Administration from Central Michigan University majoring in Human Resource Management greatly benefits our employer clients and enabled her to quickly acclimate to her responsibilities.  Maria assists with member claims resolutions as well as the timely processing of benefit enrollments and changes for our many employer clients. 

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Marla joined the Benefits Health and Wellness Team in 2017. She holds licenses in Life, Accident and Health and Property and Casualty. Marla’s broad business experience provides our clients with a unique perspective. Her knowledge and business experience aids in discovering the best health plan choices for both the employer and their employees. She earned a Bachelor of Science in Social Science and Psychology, and a Master’s Degree in Information Technology, specializing in Project Management.  Previously, Marla has held positions of leadership with County Government, Education, Information Technology and Insurance.  Marla volunteers with the Gaylord and Petoskey Chambers of Commerce, and is an active member of Connecting Women in Business.

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Kristen joined the employee benefits team in 2017.  She brings with her 10 years of billing experience in both hospital and dental claims allowing her to quickly transition into her role.  Kristen’s duties include processing benefit enrollments and claims resolution support for our clients and their employees.

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Brandon joined our Employee Benefits department in 2017 with a  strong background in mathematics, statistics and actuarial analysis. He earned his Bachelor of Science in Education from Western Michigan Univeristy and Master of Arts in Education from Michigan State University.  He taught in the eductation sector for nine years at the secondary and post-secondary level.  Brandon currently assists the employee benefits team by finding solutions to open enrollment, benefits planning, quoting and payroll for our clients.

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Business Insurance

Flinn Randy

Randy has been at the helm of the agency since 2003. He has spent 20 years in the finance, public accounting and technology industries, directly participating in venture funding, business acquisitions, and operations and risk management. As a licensed CPA, with a graduate degree in finance, Randy advises clients on matters relating to risk management, insurance program design, contract negotiation, and finance. Randy holds licenses for property and casualty Insurance as well as FINRA series 6, 7 and 63 securities licenses. Randy earned his undergraduate degree from Alma College, and his MBA in Finance from Northwestern University. He is also a member of the executive leadership group, Vistage Michigan.

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Huhn RachelRachel joined the KorthaseFlinn Business Insurance  team in 2011. As an Account Manager, Rachel excels at customer service. Some of her primary responsibilities include assisting customers with their questions, endorsement and audit processing, policy reviews, certificates of insurance, and insurance placement. Rachel is licensed in Property and Casualty Insurance. She earned her undergraduate degree from North Central Michigan College and Grand Valley State University.

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Britton MatthewMatthew joined KorthaseFlinn as a Property & Casualty professional in 2008 and is now a Business Insurance Account Manager in our Petoskey office. He holds licenses for Property & Casualty Insurance as well as Life and Health. Matthew has earned the prestigious Licensed Insurance Counselor (LIC) designation, which is bestowed on less than three percent of Michigan agents. He has also secured designations as a Commercial Lines Coverage Specialist (CLCS), and a Certified Insurance Counselor (CIC). At KorthaseFlinn, Matthew specializes in working with our clients to create a plan that will provide peace of mind by pairing risk analysis with industry knowledge and relationships.  He also serves as a member of the Boyne City Advisory Committee through the Charlevoix County Community Foundation and was awarded a Paul Harris Fellow for his exceptional service as a Rotarian.

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Maas AdamAdam has been a fixture in the northern Michigan insurance industry since 2007, working closely with business owners to assist them in defining their individual risk profiles and implementing appropriate risk management programs.  Adam aims to partner with organizations to ensure their insurance policies align with their short and long-term goals, while effectively mitigating risk, creating a safe work environment, and controlling costs.  Adam holds licenses for Property and Casualty Insurance, as well as Life and Health.  He is a graduate of Grand Valley State University, and is currently completing his Certified Insurance Counselor (CIC) designation.  Adam is a past Board Member of the Leelanau Chamber of Commerce, a graduate of Leadership Grand Traverse, and is the current Chair of the Northwestern Michigan College Scholarship Golf Outing.

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Dan is a 2017 graduate of Central Michigan University, where he earned his degree in Business Communications and Professional Sales. While completing his undergraduate studies, Dan also completed two internships where he gained exposure to the nuances of commercial risk management and insurance placement. These internships cemented Dan’s resolve to pursue Business Insurance as his career focus, and he joined KorthaseFlinn immediately after graduation.  As a native of Gaylord, Dan is committed to developing relationships and supporting his clients and the business communities across northern Michigan. He is an active member of the Gaylord Chamber in his role as Chamber Ambassador.

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Amanda has been a licensed professional in the insurance industry for 20 years.  She has held positions in Agency Management, Marketing, Customer Service, Sales, and IT.  Amanda earned her Bachelor of Arts Degree in Biochemistry from Northern Michigan University. She is licensed in Property and Casualty Insurance, as well as Life and Health.  She has earned the prestigious designations of Certified Risk Manager (CRM) and Certified Insurance Counselor (CIC), placing her among the elite Risk Management experts in the industry.   Amanda serves as president of the Harbor Springs Little League, co-president of the Harbor Springs Ski Boosters and is a coach for Northern Michigan Ski Academy. 

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Trent is a career professional with 10 years of experience in the commercial banking industry. Licensed in Property & Casualty Insurance, Trent has extensive experience in a variety of financial and strategic matters including mergers & acquisitions, commercial construction, and risk management. In his role, Trent strives to develop and maintain long-term professional relationships with the clients and communities that he supports. Trent is a 2007 graduate of Michigan State University with a double major in Human Biology and Finance.  He is a current board member of the Boyne Area Chamber of Commerce and Freshwater Future, and an active Ambassador of the Petoskey Chamber of Commerce.

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Sheffler Kristine color croppedKristine is a talented professional who has been honing her account management skills since 2004.  Kristine brings her energetic personality and exceptional customer service skills to her role.  She is licensed in Property and Casualty and has earned the industry designation of Certified Authority on Worker’s Compensation (CAWC).  She is an alumnus of Lake Superior State University, where she earned her Bachelor of Science degree in Recreation Management. Kristine is active in the community and serves on the planning committee for the Gaylord Area Chamber of Commerce.

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Personal Insurance

Schultz Vicki

Vicki joined the Personal Insurance Division of KorthaseFlinn in 2003, when the agency purchased Fifth Third Insurance. For nearly 30 years Vicki has specialized in Life, Home and Auto Insurance, starting her career as a Customer Service Representative with an agency in Flint, Michigan. She maintains licenses in Property and Casualty and Life and is currently working towards completion of her Certified Insurance Counselor (CIC) designation. Though she works primarily from our Petoskey office, Vicki volunteers her time with the Boyne City Public Schools.

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Cavaness T 2017

Terrie joined the Personal Insurance Division of KorthaseFlinn in 2001. Currently working towards her Certified Insurance Service Representative (CISR) designation, Terrie is licensed in Property and Casualty Insurance assisting her clients from our East Jordan office with their personal insurance needs. She is also active in her community as a volunteer for the East Jordan Public Schools.

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Rebec Hanah

Hanah began her career at KorthaseFlinn as a temporary employee in 2014. Her enthusiasm and work ethic landed her an opportunity to work full-time for the agency providing administrative support to our Personal Insurance team, and assisting clients with everything from payments to claims. She volunteers her time at the Taylor School in Petoskey.

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Debby is a career professional in the financial services industry, including over 16 years in personal banking and insurance.  She holds her Property & Casualty Insurance license. Debby brings her warm personality and enthusiastic approach to customer service to her role, assisting clients with everything from coverage questions to billing issues, to claims.  She volunteers her time to community events including the Color Run and Festival on the Bay.

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Financial Services

Jennifer is a well-rounded financial professional who transitioned to the Financial Services team in 2018 after joining the agency in 2014 working in both the Personal Insurance division and Commercial Insurance division. Jennifer has worked in the financial sector since 2007 making her well-suited to serve as a trusted Financial Advisor. She holds her FINRA Services 6, 7, 63 and 66 Securities licenses, as well as Life and Health, Property and Casualty licenses.  Jennifer focuses on working closely with individuals in businesses throughout all stages of their financial lives whether it is planning for today’s financial concerns to developing long-term strategies for achieving their financial objectives. Jennifer earned her Bachelors degree in Business Administration from Lake Superior State University in 2008 and is a 2006 graduate of Leadership Little Traverse.

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Britton Betsy

Committed to excellence, Betsy strives to enrich her customers’ lives by helping them work toward financial freedom. Betsy has worked on the KorthaseFlinn Financial Services team since 2007. She specializes in qualified retirement planning, exit strategies, security investments, annuities, and life and disability insurance for individuals and companies. In addition to FINRA Series 7, 66 and 63 Security Licenses, she is a licensed Life and Health Insurance Agent, and holds a Bachelor of Science Degree from Grand Valley State University. Betsy also uses her knowledge as a Leadership Little Traverse Graduate to help her community, holding various positions with local organizations including the Char-Em United Way and the Charlevoix County Community Foundation Scholarship Panel.

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Weber Nancy

Nancy joined the Financial Services team at KorthaseFlinn in 1998. She brought with her a wealth of financial industry knowledge, including time spent as a Regional Investment Sales Manager for a national banking institution. In addition to FINRA Series 7, 63 and 24 Security Licenses, she is a licensed life and health Insurance agent. Nancy’s experience and network within the financial and local communities has made her a trusted advisor. She specializes in qualified retirement planning, exit strategies, security investments, annuities, and life and disability insurance for individuals and companies. Nancy is also an active member of the Boyne Valley Lions Club.

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Senior Services

Tubacki Sue BW

Since joining KorthaseFlinn in 2010, Susan’s advanced analytical skills have enabled her to successfully conduct cost/benefit analysis from multiple carriers for individuals with coverage both on the Marketplace as well as Medicare Supplement plans. In addition to being licensed in Health and Life Insurance, she is also a Life Insurance Counselor (LIC). She is responsible for assisting with all areas of service including claims resolution and benefits support to her clients. 

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Boyne City Office

1150 Boyne Avenue
Boyne City, MI 49712
Phone: (231) 582-6512
Fax: (231) 582-7130

Petoskey Office

1098 Bay View Rd.
Petoskey, MI 49770
Phone: (231) 348-8121
Fax: (231) 582-7130

East Jordan Office

100 Main St., Suite 10
East Jordan, MI 49727
Phone: (231) 536-2268
Fax: (231) 582-7130

Gaylord Office

711 W. Main St.
Gaylord, MI 49735
Phone: (989) 732-5661
Fax: (231) 582-7130

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